Zoya 99 Privacy Policy — Your Data, Our Responsibility
Your privacy on the zoya 99 platform is our highest priority. On this page, we explain in detail how your personal information is collected, where it is stored, and how it is kept secure. We are committed to protecting the data of all users in Bangladesh.
What Information Is Collected and Why
Registration Information
When you create an account, your name, date of birth, email address, and mobile number are collected. This information is used to verify your identity and keep your account secure. All information provided during registration must be accurate and truthful. This data plays an essential role in creating a safe login environment. It may also be required for account verification purposes.
Financial & Transaction Information
Necessary payment-related information is collected during deposits and withdrawals. This information is used solely for processing transactions and preventing fraud. Full card numbers or bank account details are not stored on our servers. All financial transactions are conducted through encrypted channels. Third-party payment providers may have their own security policies that apply.
Device & Browsing Information
Your device type, operating system, browser version, and IP address may be recorded automatically. This information is used for platform security analysis and to detect suspicious login activity. It also helps create a smoother experience for mobile users. Session data is stored for a limited period and subsequently deleted. We never access personal files or photos on your device.
Cookies & Tracking
We use limited, necessary cookies that help remember your login state and preferences. Advertising-based cookies or third-party trackers are not used. You can delete or disable cookies at any time from your browser settings. Disabling cookies may limit some features, but core services will remain available. We do not track your activity on other websites through cookies.
Data Usage & Privacy Policy
Your Data Stays With Us
Your personal information is never sold or exchanged with third parties. Only the minimum necessary information is shared with trusted payment providers for service operations. Information may be disclosed to authorities when required by legal obligation. Beyond that, all information is kept strictly confidential.
Secure Storage System
All personal information is stored on secured servers protected by SSL encryption. Firewalls and multi-layered security measures are maintained to prevent unauthorized access. Staff access to data is restricted and permitted only on a need-to-know basis. In the event of a security breach, we will promptly notify affected users.
Your Rights & Controls
You may request to view, correct, or delete your stored information at any time. After an account is closed and the required legal retention period has passed, data will be permanently deleted. Please email our support team for any data-related requests. We generally aim to respond within 7 business days.
Policy Change Notification
Zoya 99 reserves the right to partially or fully update this Privacy Policy at any time. In the event of significant changes, we will endeavor to notify you via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly. If you have any questions regarding the Privacy Policy, please contact our support team. This policy is drafted and governed in accordance with applicable data protection laws of Bangladesh. We are always committed to earning and maintaining the trust of our users.
Want to know more?
If you have any questions about the Privacy Policy or data protection, visit our FAQ page or create an account and speak directly with our support team. We are available 24/7 for all players in Bangladesh.